Orders
ORDERS

All orders are subject to availability. If an item that you have ordered is out of stock, we will contact you via e-mail with an estimated restock date. We will there after offer you the option of either waiting until the item becomes available or cancelling your order.

SHIPPING

UK postage is charged at a flat rate of £3.99. If you require next day delivery, please contact us for exact shipping costs.

International shipping costs are based on the overall weight of the products and will automatically be calculated at checkout. For estimated shipping costs please click on the shopping cart option once you have added products to your shopping basket.

Shipping
Returns
RETURNS & EXCHANGE POLICY

Hijab Obsessions are fully committed and confident of offering all our customers high-quality products with an excellentcustomer service. If you are not entirely satisfied with a purchase then we do offer 7 days return policy. You will need to email us on info@hijabobsessions.com with the order number, reason for return and a request for a returns authorisation number, within the first 3 days of receiving your order. Once your return has been acknowledged we will email you back with an authorisation number, which you will need to state clearly on your returned package. Unfortunatelywe do not pay for the postage costs of any returned items.  

 

Please note that any returned items must be unworn in their original condition and are subject to inspection. Refunds will be processed within 3 working days of receiving returns.  

 

Currently, we are unable to offer exchanges. Those customers wanting a replacement will be required to place a new order. Any faulty items will be replaced free of charge.

Yes, you will be happy to know we deliver worldwide.

Why are the postage costs higher for your jersey products?

Postage is based on the overall weight of the products. As jersey material is heavier postage is higher. Unfortunately, this cannot be avoided.

Please check our returns and exchange policy above. If your query still hasn’t been addressed email us on info@hijabobsessions.com and we will be happy to assisst you.